We feel confident you will find working with HCS different from other service supply companies. Our drive to deliver unrivalled standards of customer service sets us apart; and this all down to our talented teams and how we work.
HCS has a loyal workforce. Employees know each other on first name terms and the roles and responsibilities of everyone are clearly understood. Our friendly, informal culture makes face to face communication more popular than email.
We manage projects through cross functional teams which ensure the progress and required actions of every project are clearly understood by every department. Collectively sharing our skills, knowledge and experience ensures the best possible standard of service for our clients.
We recognise knowledge and skills are factors which can drive even better business performance for the company. Employees therefore, keen to undertake continuous professional development (CPD), are encouraged and supported. For example, all members of our project management team have been supported in becoming APM qualified.
We support the philosophy of promoting talent from within our business. Many of the supervisors and managers at HCS have come ‘through the ranks’ and understand our business from the bottom-up.
HCS invests heavily in the training and skills development of qualified technicians who show potential to work offshore on client projects.
Even during the downturn, HCS maintained investment in their apprenticeship programme. Today we are very proud that approximately 20% of our time-served technicians joined as apprentices.