Our Values

We attribute our success over the last 20+ years to consistently upholding our core values across the business.

SAFETY

first and foremost

SAFETY – first and foremost
Employee safety always comes top of our list. Our aim is zero accidents and we empower our employees to think and act with safety in mind at all times. We are very proud to be ROSPA gold medallists for the last 8 years.

100% QUALITY

nothing less

100% QUALITY – nothing less
We are uncompromising in our attitudes to quality. Our working processes and procedures have earned HCS a reputation for manufacturing superior quality equipment which is a reputation we will protect at all costs. "Good enough" never is.

CUSTOMER SERVICE

not lip service

CUSTOMER SERVICE – not lip service
We are mindful our customers can make or break our business. We also understand our success directly links to their success. Our attitudes to customer service we believe sets us apart from other companies. We will always attempt to go ‘the extra mile’ to exceed their expectations.

OUR VALUES

TEAMWORK

in words and actions

TEAMWORK– in words and actions
Like a large extended family, the collective resources and capabilities of the total group will always pull-together in the interests of our customers. Teamwork is about sharing knowledge and resources but also importantly 'rolling-up up our sleeves' to get the job done, on time, on budget and to plan.

STRAIGHT-UP

and to the point

STRAIGHT-UP – and to the point
We are professional but do not conform to a corporate stereotype. We are informal and straight-talking in our dialogue. We don’t shy away from giving or receiving feedback to help us improve. We strive to deliver on our promises (even though this is not always easy) because trust is critical to the long-term relations we want to build with our clients and suppliers.

FUTURE FOCUSSED

but mindful of past lessons learned

FUTURE FOCUSSED – but mindful of past lessons learned
We are a tough and resilient business conscious that future success requires us to continually evolve and adapt in response to market trends. We are committed to investing in proven technologies, our people and supporting the local communities in which we operate to sustain our future. We remind each other of past lessons so there will never be repetition of past mistakes.